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Frank Loftus
Founder | Chief Executive Officer
Dilan Desilva
Chief Information Officer
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What Our Clients Say!
The submission form was somewhat confusing. I had damage to my property and not to my car. The form makes it difficult to distinguish the two. But the communication after the submission was very helpful.
Oct 29, 2024
Arc worked quickly to get my claim resolved.the entire process took about 2 1/2 weeks. I am very satisfied with the turnaround.
Oct 29, 2024
Prompt resolution of the issue by the Amazon Team member.. truly appreciated-
Oct 29, 2024
They could not be any more professional. Absolutely great!
Oct 28, 2024
None
Oct 28, 2024
When I initially tried to fill the claim form out on-line, it would not allow me to electronically sign it. I then called the rep that was assigned to the claim, she was unable to remedy the situation, but was able to email the claim form to me which I printed, completed, scanned and emailed back as an attachment. I would suggest that this glitch be fixed.
Oct 28, 2024
My claim was handled promptly and communication was good.
Oct 28, 2024
Very organized and fast to respond.
Oct 28, 2024
Good job and fast response
Oct 28, 2024
I appreciate that Amazon treated me fairly.