ServicesIncident Triage

How a company responds to a customer complaint, an accident or a reported injury can increase indemnity cost, waste valuable personnel time and be damaging to their reputation.

ARC Global Risk’s PRYSM Incident Management Software uses directed AI to assure claim triage that allows for proper stakeholder and third party notification.  Claims can be reported via custom reporting apps, web-based intake or direct call-in to our 24/7 Intake and Triage Team.  

Once triaged, an appropriate response can be initiated based on customer approved guidelines.  By facilitating the correct level of prompt and efficient response, we enable you to reduce your total cost of risk.