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About usWho We Are 

Headquartered in Cherry Hill, New Jersey, ARC Global Risk has regional offices worldwide including Australia, Canada, England, India, United Arab Emirates, and Sri Lanka.

About Us

ARC Global Risk reduces the total cost of risk to your business by utilizing Al enabled smart triage and response, a comprehensive communications management platform, claims routing with API integrations, transparent reporting and analytics, and built-in reputation monitoring and management.

With nearly 60 years of expertise in risk management, we work hand in hand with each of our clients to customize the right solution for their needs. Our 24/7 agile tech team utilizes plug and play technology to customize reporting and stakeholder notification to empower your business to always keep going. ARC’s PRYSM Incident Management Software improves operational efficiency by reducing the personnel time required to respond to all types of incidents, improving contractor communication, and streamlining the use of TPA services.

Why ARC?

At ARC Global Risk, we combine cutting-edge technology with a compassionate, client-focused approach to deliver exceptional claims management. Our seasoned adjusters ask the right questions and perform critical follow-ups, ensuring that no detail is overlooked. Through thorough preliminary investigations and advanced tools, we aim to shorten and enhance the reliability of the claim lifecycle. At every stage, ARC operates with the highest standards of professionalism, ethics, and transparency, strictly adhering to legal and privacy regulations to ensure claims are handled efficiently and securely.

What sets ARC apart from the competition is our holistic approach to risk management. Powered by PRYSM, our proprietary Incident Management Software, our experienced claims handlers provide exceptional value through prompt triage, in-depth investigations, and strategic claim management. ARC follows industry-leading practices to establish claim policies that ensure flexibility, scalability, and a human-centered approach. Our in-house technology company allows us to build and deploy custom systems faster than anyone else in the industry, delivering unmatched precision and customization.

Key Contacts
Frank Loftus
Frank Loftus

Founder | Chief Executive Officer

Dilan Desilva
Dilan Desilva

Chief Information Officer

Bennett Langman
Bennett Langman

Director Middle Mile Programs

Karolina Haraldsdottir
Karolina Haraldsdottir

Head of Partner Experience

Articles

Latest News

02/15/2025

Safeguarding Client and Company Data: How ARC Global Risk Protects Personal Information

In today's interconnected digital landscape, the protection of personal information has become paramount. At ARC Global Risk, we recognize the critical importance of safeguarding the data entrusted to us by our clients and their customers. Our commitment to data privacy is unwavering, and we have implemented comprehensive measures to ensure that personal information remains secure and confidential.

A Legacy of Trust and Security

With nearly six decades of experience in risk management, ARC Global Risk has built a reputation for reliability and integrity. Our history reflects a continuous dedication to adapting to evolving security challenges and implementing robust data protection strategies. From our headquarters in Cherry Hill, New Jersey, to our regional offices worldwide, we maintain a unified approach to data security that aligns with global standards and best practices.

Comprehensive Privacy Policies

Transparency is a cornerstone of our approach to data protection. We provide clear and accessible privacy policies that outline how we collect, use, share, and protect personal information. These policies are designed to inform our clients and their customers about their data rights and the measures we take to uphold them.

For instance, our Privacy Policy details the types of personal information we collect, the purposes for which it is used, and the safeguards in place to protect it. We are committed to processing personal information in a manner that is lawful, fair, and transparent.

Adherence to Global Data Protection Regulations

In an era of stringent data protection laws, compliance is not just a legal obligation but a reflection of our commitment to ethical practices. ARC Global Risk adheres to international data protection regulations, including the European Union's General Data Protection Regulation (GDPR) and its UK equivalent.

Our ARC Claims UK Privacy Notice provides insights into how we handle personal data in compliance with GDPR requirements. We ensure that personal data is processed securely and that individuals are informed of their rights under these regulations.

Robust Data Security Measures

Protecting personal information requires a multifaceted approach that encompasses technology, policies, and people. At ARC Global Risk, we have implemented a range of security measures to prevent unauthorized access, disclosure, alteration, or destruction of personal data.

Advanced Technological Safeguards

Our technological defenses include state-of-the-art encryption protocols, secure access controls, and continuous network monitoring. We employ advanced encryption to protect data both at rest and in transit, ensuring that sensitive information remains confidential. Access to personal data is restricted to authorized personnel only, and we utilize multi-factor authentication to enhance security.

Regular Security Assessments

To maintain the highest standards of data protection, we conduct regular security assessments and audits. These evaluations help us identify potential vulnerabilities and implement corrective actions promptly. By staying proactive, we ensure that our security measures evolve in response to emerging threats.

Employee Training and Awareness

Human error can be a significant risk factor in data breaches. Therefore, we invest in ongoing training programs to educate our employees about data protection best practices and the importance of safeguarding personal information. Our team is well-versed in recognizing potential security threats and responding appropriately to maintain data integrity.

Incident Response and Accountability

Despite the best preventive measures, incidents can occur. ARC Global Risk has established a comprehensive incident response plan to address potential data breaches swiftly and effectively.

Immediate Action Protocols

In the event of a data breach, our incident response team is activated to contain and assess the situation. We prioritize immediate action to mitigate any potential harm and to prevent further unauthorized access.

Transparent Communication

Transparency extends to our communication practices during incidents. We promptly inform affected parties about the nature of the breach, the data involved, and the steps being taken to address the issue. This open communication fosters trust and allows individuals to take necessary precautions to protect themselves.

Continuous Improvement

Post-incident analysis is a critical component of our approach. We thoroughly investigate the causes of any breach and implement lessons learned to strengthen our defenses. This commitment to continuous improvement ensures that our data protection strategies remain robust and effective.

Empowering Clients Through Technology

ARC Global Risk leverages cutting-edge technology to enhance data protection for our clients. Our proprietary PRYSM Incident Management Software is designed with security at its core, providing a secure platform for managing incidents and claims.

Secure Data Handling

PRYSM ensures that all data related to incidents and claims is handled securely, with access restricted to authorized users. The platform incorporates encryption and secure authentication mechanisms to protect sensitive information throughout its lifecycle.

Compliance Support

Navigating the complex landscape of data protection regulations can be challenging. PRYSM includes features that assist clients in maintaining compliance with relevant data protection laws, offering peace of mind and reducing administrative burdens.

Commitment to Client Privacy

At ARC Global Risk, protecting personal information is more than a regulatory requirement; it is a fundamental aspect of our relationship with clients. We are dedicated to maintaining the confidentiality and integrity of the data entrusted to us, ensuring that our clients can operate with confidence in an increasingly digital world.

Our comprehensive approach to data protection reflects our core values of transparency, accountability, and excellence. By integrating advanced security measures, adhering to global regulations, and fostering a culture of privacy awareness, ARC Global Risk stands as a trusted partner in safeguarding personal information.

No matter where you are in the world, ARC Global Risk is here to help. With our headquarters in Cherry Hill, New Jersey just 15 minutes outside of Philadelphia, and regional offices across Australia, Canada, England, India, Japan, and Sri Lanka, we are always within reach. Contact us today and a dedicated representative will reach out to discuss how we can support your business

01/15/2025

Unpacking ARC Global Risk's Unique Company Culture: What Sets Us Apart

At ARC Global Risk, we believe that a companys culture isnt just a reflection of its internal operationsits the backbone of how we serve our clients, drive innovation, and maintain our global reputation as a leader in risk management. While technology and expertise fuel our success, its our people, values, and approach to work that make ARC truly unique. Here's what defines us.

A Legacy of Excellence and Innovation

With nearly 60 years of experience in risk management, ARC Global Risk has cultivated a culture rooted in expertise and forward-thinking. From our headquarters in Cherry Hill, New Jersey, to our regional offices worldwideincluding Australia, Canada, England, India, UAE, and Sri Lankaour global presence reflects our commitment to delivering excellence across continents.

Our legacy is not just about longevity; it's about consistent reinvention. By marrying time-tested industry practices with cutting-edge technology like our proprietary PRYSM Incident Management Software, we empower businesses to tackle risk with precision and efficiency. At ARC, were not afraid to challenge traditional methods and explore bold new solutions, ensuring we stay ahead of the curve.

Client-Focused Collaboration

What truly differentiates ARC Global Risk is our human-centered approach to risk management. Every client relationship is a partnership. We understand that no two businesses are the same, so we tailor our services to meet the specific needs of each organization.

This collaboration extends beyond delivering services; its about listening, adapting, and delivering customized solutions. Whether its managing claims, monitoring reputation, or offering safety training, we take the time to understand our client's unique challenges, ensuring our solutions are not only effective but also sustainable.

Innovation Powered by In-House Expertise

Our in-house technology company is one of ARC's most distinctive strengths. Unlike many competitors who rely on third-party vendors for software solutions, weve cultivated a team of over 100 developers who build, test, and deploy custom systems specific to client needs. This approach allows us to:

  • Launch innovative platforms like PRYSM faster than anyone else in the industry.

  • Ensure seamless integration with existing systems.

  • Provide unmatched customization, enabling businesses to scale flexibly.

This internal tech capability not only sets ARC apart but also ensures that every client benefits from our agility and precision.

Empowering Employees for Success

ARC Global Risks commitment to innovation and service excellence begins with our people. We invest in our employees professional growth, providing opportunities for skill development, cross-functional training, and leadership cultivation. By developing an environment that values creativity and initiative, we empower our team to take ownership of their work and contribute meaningfully to our client's success.

Our company culture prioritizes:

  • Diversity and Inclusion: With offices spanning six continents, we celebrate diverse perspectives and ideas, which fuel innovation and promote better problem-solving.

  • Collaboration: Open communication and teamwork are integral to our operations. Whether its engineers, adjusters, or client managers, every team member plays a vital role in delivering exceptional outcomes.

  • Work-Life Balance: Recognizing the importance of balance, we encourage a healthy integration of work and personal life, ensuring our employees remain energized and engaged.

Technology Meets Compassion

Risk management often involves addressing criseswhether its a reputational challenge, a major claim, or a high-severity incident. At ARC, we understand that behind every incident is a story, and behind every story are real people affected by these events.

This understanding informs our compassionate approach to client service. While tools like PRYSM enable faster, smarter decisions, our seasoned adjusters bring a human touch. They ask the right questions, conduct thorough investigations, and prioritize ethical practices to ensure every claim is resolved fairly and efficiently.

A Global Perspective with Local Expertise

ARCs global reach allows us to serve a diverse range of industries and clients. From multinational corporations to regional businesses, we leverage our worldwide presence to deliver localized solutions. Each regional office operates with an understanding of local regulations, cultural nuances, and market dynamics, ensuring our services are both effective and culturally sensitive.

Commitment to Transparency and Integrity

In an industry where trust is paramount, ARC Global Risk operates with unwavering integrity. Transparency isnt just a buzzword for usits a standard. Every stage of the claims process, from intake to resolution, is designed to be open and accountable. This commitment extends to our technology, with PRYSM providing real-time insights and customizable reporting, enabling clients to make informed decisions with confidence.

Innovation as a Core Value

At ARC, innovation isnt confined to our technologyits embedded in our DNA. Whether its developing AI-driven tools for claims triage, introducing custom dashboards for analytics, or enhancing workflows to improve adjuster efficiency, we constantly push the boundaries of whats possible in risk management.

This innovative spirit extends to our services, such as:

  • Reputation Management: Monitoring online brand reputation and delivering real-time feedback.

  • Safety Monitoring and Training: Leveraging expert knowledge to reduce risks and improve compliance.

  • Litigation Triage and Arbitration: Minimizing legal costs through strategic intervention.

  • High-Severity Management: Offering 24/7 overwatch for critical incidents.

Building Resilience through Technology and Training

Resilience is at the heart of what we offer our clients. By combining advanced technology with robust training programs, ARC equips businesses with the tools and knowledge to navigate risks effectively. Whether its preparing for potential crises, managing high-severity incidents, or scaling operations sustainably, we help organizations build resilience into their core operations.

A Shared Vision for the Future

At ARC Global Risk, our vision goes beyond reducing the total cost of risk. We aim to create a safer, more secure future for businesses and communities worldwide. By continually refining our tools, enhancing our services, and fostering a culture of innovation and collaboration, were shaping the future of risk management.

What makes ARC Global Risk unique isnt just our technology, services, or global reachits our unwavering commitment to excellence, innovation, and people. From our compassionate approach to claims management to our pioneering use of AI and in-house technology, we set ourselves apart by putting our clients and employees at the center of everything we do.

If youre looking for a partner who combines cutting-edge solutions with a human touch, look no further than ARC Global Risk. Together, well not only manage risks but also transform them into opportunities for growth and resilience.

No matter where you are in the world, ARC Global Risk is here to help. With our headquarters in Cherry Hill, New Jersey just 15 minutes outside of Philadelphia and regional offices across Australia, Canada, England, India, Japan, and Sri Lanka, we are always within reach. Contact us today and a dedicated representative will reach out to discuss how we can support your business

12/30/2024

What Industries are Vulnerable to Risk and Would Benefit from PRYSM?

In todays complex business environment, risk is a universal challenge faced by organizations across all sectors. Some industries, however, are especially vulnerable due to their dynamic operations, high customer interaction, or reliance on third-party relationships. For these industries, managing risks efficiently is not just a necessityits a cornerstone of sustained success.

With the introduction of PRYSM, ARC Global Risk offers an innovative tool to help organizations effectively manage and mitigate risks. This cloud-based, AI-powered incident management software is designed to cater to the unique needs of high-risk industries, setting a new standard for efficiency, transparency, and control. Heres a closer look at the industries most vulnerable to risk and how they can benefit from adopting PRYSM.

Hospitality and Tourism

The hospitality industry thrives on customer satisfaction, making it particularly susceptible to reputational and operational risks. From negative guest experiences and online reviews to safety concerns and regulatory compliance, this industry faces challenges that can escalate quickly without the right tools in place.

PRYSM enables hospitality businesses to monitor incidents in real time, manage guest complaints effectively, and track responses across multiple locations. The platforms reputation management tools ensure that potential issues are addressed before they become public, while its incident triage and notification system streamlines crisis management. By leveraging PRYSM, hotels, resorts, and tour operators can protect their brand and ensure seamless service delivery.

Logistics and Transportation

In the logistics and transportation sectors, timely delivery and operational efficiency are non-negotiable. Risks such as delays, accidents, equipment failure, and supply chain disruptions can have severe financial and reputational consequences.

PRYSMs smart workflows with AI insights allow logistics companies to respond swiftly to incidents, reducing downtime and improving overall efficiency. Its dashboard reporting capabilities provide real-time visibility into operations, helping companies identify potential bottlenecks and streamline processes. Whether its managing claims for damaged goods or responding to an on-road accident, PRYSM helps logistics businesses stay agile and resilient.

Healthcare

Healthcare organizations are under constant pressure to deliver high-quality care while navigating stringent regulatory requirements. From patient safety incidents and data breaches to malpractice claims, the industrys risks are both diverse and critical.

PRYSM offers regulatory and compliance support, ensuring that healthcare providers can manage claims and incidents in alignment with industry standards. The platforms AI-driven triage system helps prioritize cases based on urgency, enabling quicker resolution and enhanced patient care. Additionally, PRYSMs customizable software integrates seamlessly with existing healthcare systems, ensuring smooth operations without disruption.

Retail and Consumer Goods

Retailers and consumer goods companies face risks related to customer interactions, supply chain disruptions, and product recalls. A single negative incidentbe it a defective product or poor customer servicecan quickly snowball into a larger crisis, especially in todays social media-driven landscape.

With PRYSM, retail businesses can proactively monitor and address risks. The softwares responsive feedback engine uses AI to gather and analyze customer insights, enabling businesses to resolve issues swiftly and prevent escalation. PRYSMs real-time tracking capabilities also provide transparency across the supply chain, ensuring that risks are identified and mitigated at every stage.

Construction and Real Estate

The construction and real estate sectors are inherently risky due to their high dependence on contractors, regulatory compliance, and environmental factors. Project delays, safety violations, and contract disputes can significantly impact timelines and budgets.

PRYSMs custom reporting and analytics tools empower construction and real estate companies to monitor projects, track incidents, and ensure compliance with local regulations. Its reserve thresholds dashboard provides financial insights, helping organizations manage claims efficiently and avoid unexpected costs. With PRYSM, these industries can maintain better control over their projects and minimize risk exposure.

Energy and Utilities

Energy and utility companies operate in high-stakes environments where risks like equipment failures, environmental hazards, and cyberattacks can have far-reaching consequences. Managing these risks requires a robust, data-driven approach.

PRYSMs incident management capabilities enable energy companies to respond to crises with precision and efficiency. Its custom software integrations ensure seamless communication between teams, contractors, and stakeholders. Additionally, PRYSMs comprehensive analytics provide actionable insights that help organizations identify vulnerabilities and strengthen their operational resilience.

Franchises and Multi-Location Businesses

For franchises and businesses with multiple locations, maintaining consistency in operations and managing risks across all outlets can be a challenge. From compliance violations to customer complaints, even minor incidents can have a significant impact when multiplied across locations.

PRYSMs web- and app-based intake forms make it easy for franchisees to report incidents, ensuring that no issue goes unnoticed. The softwares two-way stakeholder notifications keep all relevant parties informed, promoting accountability and swift resolution. By centralizing incident management, PRYSM helps franchises maintain brand integrity and operational efficiency.

Manufacturing

Manufacturing businesses face risks related to workplace safety, equipment downtime, and supply chain disruptions. A single incident can halt production, leading to financial losses and missed deadlines.

PRYSMs automated rule-based triage helps prioritize incidents, ensuring that critical issues are addressed promptly. The platforms AI-powered analytics provide insights into recurring problems, helping manufacturers implement preventive measures. With PRYSM, manufacturing companies can reduce downtime, improve safety, and optimize their operations.

Why PRYSM is the Solution for High-Risk Industries

PRYSM is more than just softwareits a comprehensive solution designed to address the unique challenges of high-risk industries. Its AI and machine learning capabilities ensure that every claim and incident is handled with precision, while its customizable workflows allow businesses to adapt the platform to their specific needs.

The benefits of using PRYSM include:

  • Reduced operational costs through streamlined processes and automation.

  • Enhanced decision-making with real-time insights and data analytics.

  • Improved customer and claimant satisfaction with a human-centered approach.

  • Proactive risk management through advanced monitoring and reporting tools.

With PRYSM, ARC Global Risk is setting a new standard for incident and claims management, helping businesses across industries reduce risks, protect their reputation, and achieve sustainable growth. No matter your industry, PRYSM is designed to empower your organization with the tools and insights needed to thrive in an unpredictable world.

Contact ARC Global Risk today to learn how PRYSM can transform your risk management strategy. With headquarters in Cherry Hill, New Jersey (just 15 minutes outside of Philadelphia), and regional offices across Australia, Canada, England, India, Japan, and Sri Lanka, we are always within reach. Contact us today and a dedicated representative will reach out to discuss how we can support your business.

12/15/2024

What is Claims Management and Why ARC Global Risk is Your Best Choice

When an unexpected incident disrupts your business, having an effective claims management process is crucial. Managing claims involves more than just processing paperwork; its about balancing the claimants experience with minimizing the financial impact on your business. At ARC Global Risk, we provide end-to-end claims management solutions to ensure every claim is handled smoothly, accurately, and professionally from start to finish.

What Is Claims Management?

Claims management is the process of handling insurance claims efficiently and systematically from the moment an incident is reported to its resolution. This involves several critical steps including:

  1. Intake and Documentation: Collecting all relevant information about the incident and the claimant.

  2. Triage and Prioritization: Assessing the severity of each claim and determining its priority level for response.

  3. Coordination with Insurers: Working with insurance providers and third-party administrators (TPAs) to ensure claims are processed accurately and promptly.

  4. Resolution and Follow-Up: Ensuring the claim is resolved to the satisfaction of all parties involved and closing the claim with all necessary documentation.

ARC Global Risk has managed nearly one million claims, making us a trusted partner for businesses looking to streamline their claims process. We know that claims management isnt just about reaching the end; its about protecting your business and ensuring your claimants feel heard and respected.

How ARC Global Risk Manages Your Claim from Start to Finish

Our approach to claims management is powered by PRYSM, ARCs industry-leading AI and machine learning (ML) software platform. PRYSM tracks full documentation, enforces workflows, and incorporates specific client policies and processes. This makes the entire process smooth and efficient. Heres a look at each step of our comprehensive claims management process:

  1. Initial Intake: When a claim is reported, ARCs platform quickly captures all necessary details, including incident location, time, and claimant information. PRYSMs forced workflows ensure that no details are missed during intake, creating a strong foundation for accurate claim handling.

  2. Smart Triage and Prioritization: Our AI-powered triage system categorizes each claim based on severity, impact, and urgency. This helps us respond to claims that require immediate attention while still addressing all claims promptly. By automating this step, we can focus our resources more effectively and provide a faster response.

  3. Coordination with Insurance and TPAs: ARCs dedicated team communicates directly with insurance carriers, TPAs, and other stakeholders, ensuring that each claim is processed accurately. PRYSMs API integrations enable seamless data exchange. This reduces administrative delays and prevents errors that could slow down the claims process.

  4. Ongoing Support and Claim Resolution: Throughout the process, our experienced team provides support to the claimants, making sure they feel heard and informed. We track every step in real-time, so our clients have full visibility into the status of each claim. ARCs human touch, combined with our powerful technology, ensures that claimants are satisfied and that each case is handled thoroughly.

  5. Transparent Reporting and Analytics: PRYSMs data and analytics features offer unparalleled insight into claims trends, helping your business understand risk patterns and prevent future incidents. Our customized reporting allows you to see how claims are impacting your operations and to make data-driven adjustments.

Why Partner with ARC Global Risk for Claims Management?

When you choose ARC Global Risk for your claims management needs, youre gaining a partner who prioritizes the health of your business as well as the experience of each claimant. Heres why ARC stands out:

  • Efficient and Reliable: PRYSMs AI and ML technology ensures that each claim is handled efficiently, reducing the time and resources required to manage claims.

  • Data-Driven Insights: Our analytics not only give you transparency into each claim but also provide actionable insights to reduce your overall risk.

  • Experienced Team with a Human Touch: Our industry experts handle every claim with empathy and thoroughness, ensuring that claimants feel valued and that no step is overlooked.

  • Customized to Fit Your Needs: We understand that every business is unique, which is why we tailor our claims management approach to fit your companys policies and requirements.

The Benefits of Using ARC Global Risk for Your Business

Partnering with ARC Global Risk means unlocking a suite of benefits designed to protect your bottom line and enhance operational efficiency. Our approach to claims management reduces financial impact by streamlining processes, automating key steps, and enforcing workflows. This ensures faster and more accurate handling. By focusing on claimant satisfaction with a human-centered approach, we help build trust and loyalty. Our transparent reporting provides enhanced visibility and control, empowering informed decision-making.

ARC doesnt just manage claimswe help prevent future risks by analyzing claims data to identify vulnerabilities and recommend proactive solutions. With ARC Global Risk, you gain a partner committed to minimizing administrative burdens, reducing risks, and positioning your business for long-term success.

Trust ARC Global Risk with Your Claims Management

With nearly 60 years of experience and advanced AI-driven technology, ARC Global Risk is a leader in claims management. We provide the tools and expertise to make your claims process faster, more transparent, and more efficient, while always keeping the experience of your claimants top of mind. Let ARC be your trusted partner in claims management, protecting your business and building trust with every claim. Free PRYSM demo presentations are available with one of our team leaders guiding you through the software.

No matter where you are in the world, ARC Global Risk is here to help. With our headquarters in Cherry Hill, New Jersey just 15 minutes outside of Philadelphia and regional offices across Australia, Canada, England, India, Japan, and Sri Lanka, we are always within reach. Contact us today and a dedicated representative will reach out to discuss how we can support your business.

11/30/2024

Transforming Risk Management with PRYSM: The Benefits of ARC Global Risk's Exclusive Software

At ARC Global Risk, we understand that effective risk management is the cornerstone of a successful business. Thats why were proud to introduce PRYSM, our cutting-edge incident management software designed to revolutionize the claims and risk management process.

PRYSM is not just another claims management toolits a game-changer. Built by expert engineers and informed by the experience of seasoned industry professionals, PRYSM delivers unparalleled efficiency, transparency, and innovation to businesses worldwide.

What Can PRYSM Do for Your Business?

PRYSM is tailored to address the complex needs of todays businesses, offering tools that streamline the claims process from start to finish. Heres how it benefits your organization:

Reputation Protection and Crisis Management

  • Monitor and safeguard your online reputation with AI-powered tools that track potential risks and provide actionable insights.

  • Respond swiftly to incidents that could affect your brand, turning potential crises into opportunities for trust-building.

Streamlined Claims Process

  • Manage claims efficiently with PRYSMs Incident Intake & Triage system, designed for quick and accurate reporting.

  • Centralize all claims data in one platform, ensuring consistent workflows and reducing administrative burden.

Enhanced Data and Reporting

  • Gain real-time insights into your claims portfolio with advanced Reporting & Data Analytics features.

  • Track trends and performance metrics, enabling better decision-making and proactive risk mitigation.

Customizable Solutions

  • PRYSM adapts to your business needs, integrating seamlessly with your existing systems and workflows.

  • Enjoy a user-friendly experience that simplifies complex processes and empowers your team to stay focused on core business goals.

Cost Reduction

  • By improving efficiency and accuracy, PRYSM minimizes the total cost of risk for your organization.

How PRYSM Stands Out

PRYSM isnt just a tool; its a complete solution designed with innovation at its core. Heres what makes it unique:

  • AI-Powered Insights: PRYSM uses advanced artificial intelligence to identify risks and recommend strategies to mitigate them.

  • Cloud-Based Accessibility: Work from anywhere with a secure, cloud-based platform that ensures your data is always available and protected.

  • Expert-Driven Design: PRYSM was developed with direct input from adjusters and risk management experts, ensuring it meets the real-world needs of businesses.

  • Comprehensive Functionality: From reputation management to detailed analytics, PRYSM combines multiple tools into a single, seamless platform.

Benefits of Using PRYSM for Your Business

  • Improved Efficiency: Automate manual processes and reduce the time required to manage claims, freeing your team to focus on strategic initiatives.

  • Stronger Decision-Making: Access actionable insights that help you make informed choices about risk management and resource allocation.

  • Increased Transparency: Maintain full visibility into every step of the claims process, promoting accountability and trust among stakeholders.

  • Scalable Solutions: Whether your business is large or small, PRYSM scales to meet your needs, growing alongside your organization.

  • Enhanced Customer Trust: Swift, professional handling of incidents boosts customer confidence and loyalty, protecting your brand.

PRYSM: Driving Innovation, Delivering Results

In todays fast-paced business environment, managing risks effectively can mean the difference between success and failure. PRYSM empowers organizations to turn challenges into opportunities, driving sustainable growth while protecting what matters most.

Let ARC Global Risk and PRYSM be your strategic partners in risk management. Experience the future of claims management and reputation protection today.

If youre ready to revolutionize your risk management strategy, contact ARC Global Risk now to learn more about PRYSM and how it can transform your business. Free PRYSM demo presentations are available with one of our team leaders guiding you through the software.

No matter where you are in the world, ARC Global Risk is here to help. Our headquarters in Cherry Hill, New Jersey just 15 minutes outside of Philadelphia, and regional offices across Australia, Canada, England, India, Japan, and Sri Lanka, are always within reach. Contact us today and a dedicated representative will reach out to discuss how we can best support your business.

11/15/2024

Why ARC Global Risk Is Essential for Your Business: A Comprehensive Approach to Risk Management

Every business encounters risk, from operational disruptions to reputation-damaging incidents. But what sets resilient businesses apart is their approach to managing these risks. For over 55 years, ARC Global Risk (ARC) has been a trusted partner in reducing risk exposure and bolstering business stability through advanced, AI-enhanced technology and a proactive, responsive approach.

Understanding Risk Management

Risk management is the process of identifying, assessing, and controlling potential threats to an organizations assets, operations, and reputation. This could include anything from financial uncertainties and legal liabilities to accidents and natural disasters. An effective risk management plan doesnt just prepare businesses for the worst outcomes. This plan actively reduces the likelihood of incidents, improves response efficiency, and minimizes impact when challenges arise. At ARC Global Risk, we provide comprehensive solutions to keep businesses protected, efficient, and resilient.

Why ARC Global Risk Matters to Your Business

ARC Global Risk goes beyond traditional risk management by offering cutting-edge tools and dedicated expertise. Heres how we empower businesses to safeguard their success and reputation:

  1. Enhanced Response through AI-Powered Triage
    With ARCs AI-enabled smart triage, your business can rapidly assess and prioritize incidents based on severity, enabling a faster and more efficient response. This not only minimizes disruption but also protects your bottom line by reducing incident-related costs.

  2. Streamlined Communications with a Centralized Platform
    ARCs comprehensive communications management platform enables seamless coordination across departments and stakeholders. With everything in one place, teams can quickly share updates, streamline responses, and avoid communication delays, making it easier to manage incidents and mitigate risks.

  3. Optimized Claims Routing with API Integrations
    Our integrated claims routing technology allows for seamless interaction with Third-Party Administrators (TPAs), insurance providers, and other partners. By automating claims routing, we reduce administrative load and speed up the claims process, saving time and resources.

  4. Transparent Reporting and Data-Driven Insights
    ARC provides transparent reporting and analytics, giving businesses insights into patterns and potential vulnerabilities. This data-driven approach allows for proactive risk management, identifying and addressing potential issues before they become costly problems.

  5. Reputation Monitoring and Management
    Every incident, whether large or small, has the potential to impact your brand's reputation. ARCs reputation management solutions track incidents in real time, monitor public sentiment, and help you respond swiftly to potential issues. By addressing problems early, ARC helps protect and strengthen your brand image.

How Your Business Benefits from ARC Global Risk

Partnering with ARC Global Risk offers several key advantages, enabling your business to not only survive but thrive in a risk-filled environment:

  • Improved Efficiency with PRYSM Incident Management Software: ARCs PRYSM software enhances operational efficiency by automating responses, reducing the personnel time needed to address incidents, and improving communication with contractors.

  • Reduced Operational Costs: By streamlining incident management and optimizing claims processes, ARC reduces the time and resources required for handling incidents, lowering the overall cost of risk.

  • Increased Resilience and Brand Loyalty: A well-managed incident response process protects your brand's reputation, ensuring that customers, clients, and stakeholders view your company as reliable and trustworthy.

  • Customizable and Scalable Solutions: ARCs 24/7 agile tech team ensures that risk management solutions are tailored to fit your business needs and can adapt as you grow, keeping your protection relevant and effective.

Reputation Management: Protecting and Enhancing Your Brand

In todays fast-paced, digital landscape, brand reputation is everything. With ARC Global Risk, you have a proactive partner in monitoring and safeguarding your reputation. Every interaction, online or offline, carries the potential for incidents that could affect how your business is perceived. ARCs industry-leading approach emphasizes transparency and accountability, allowing you to effectively manage incidents before they escalate.

Our solutions provide:

  • Real-Time Monitoring and Early Warning Detection: By tracking incidents and interactions, ARC helps you identify potential reputational risks early, minimizing damage, and keeping your brand strong.

  • Streamlined Response for Reputation-Damaging Incidents: When issues arise, ARCs platform enables you to respond quickly, efficiently, and professionally, protecting your brand image and retaining customer trust.

  • Growth-Oriented Incident Management: Each incident presents an opportunity for improvement. ARC helps transform challenges into learning experiences, strengthening your brand over time.

Partner with ARC Global Risk for Long-Term Success

In an ever-changing risk environment, ARC Global Risk provides the expertise, tools, and support to navigate potential threats confidently. With ARC, your business isnt just shielded from risks but is equipped with the strategies and insights needed to grow and thrive. Were here to ensure that every incident, large or small, is managed effectively, so you can focus on what matters mostdelivering exceptional service and achieving your business goals.

No matter where you are in the world, ARC Global Risk is here to help. With our headquarters in Cherry Hill, New Jerseyjust 15 minutes outside of Philadelphiaand regional offices across Australia, Canada, England, India, Japan, and Sri Lanka, were always within reach. Contact us today and a dedicated representative will reach out to discuss how we can support your business.

10/31/2024

How ARC Global Risk Protects and Strengthens Your Reputation

Your business's reputation is its most valuable asset. Every interaction with customers, clients, and community members is an opportunity to build trustor risk losing it. Incidents such as operational failures, service disruptions, or customer complaints are inevitable, but how you respond determines the long-term impact on your brand.

At ARC Global Risk, we specialize in proactive and responsive reputation management that ensures your business can navigate challenges while maintaining customer trust and brand integrity. Heres how we can help and why choosing ARC puts your business ahead of the competition.

What Sets ARC Global Risk Apart?

1. Proactive Incident Management
ARC's industry-leading approach emphasizes addressing issues before they escalate. Using advanced AI-powered triage and case management tools that automatically detect likely issues. We anticipate potential risks and implement solutions in real-time.

  • Early Warning Systems: Our platform identifies and tracks red flags, giving you the chance to mitigate risks before they affect your brand.

  • Transparency and Accountability: We ensure complete visibility into every stage of incident management, so you always know where you stand.

  • Expert Incident Handling: ARC Global Risk has teams of expert incident handles that work across industries to hand manage each incident to ensure complete and effective resolution for our clients.

2. Seamless Technology Integration
Our PRYSM Incident Management Software is at the core of our reputation management strategy. This AI-driven platform allows businesses to:

  • Monitor and track interactions in real-time.

  • Access robust analytics for performance insights.

  • Automate workflows to ensure consistent, swift responses to incidents.

3. Expertise Across Key Industries
Weve worked extensively with industries where reputation is critical, including:

  • Logistics Companies: Securing brand reputation across millions of deliveries every day.

  • Corporate Franchises: Protecting brand consistency across locations.

  • Hospitality Leaders: Preserving customer trust during service disruptions.

By tailoring our strategies to meet industry-specific needs, we empower businesses to handle challenges with precision and professionalism.

Why Choose ARC Over Other Companies?

A Human Touch with Technology at Its Core
While many reputation management companies rely solely on automation, ARC blends cutting-edge technology with the expertise of experienced professionals. Our team ensures every incident is handled with care, making claimants and customers feel heard and valued.

Comprehensive and Customizable Solutions
Unlike competitors that offer one-size-fits-all services, ARC designs solutions that align with your unique business goals and operational structure. Whether its real-time stakeholder notifications, customized reporting, or a full-service team, our approach ensures your business is always prepared.

Integrated Risk Management
Reputation management doesnt operate in isolation. At ARC, we integrate it with claims handling, incident tracking, and communications management, creating a holistic solution that minimizes disruptions across your entire organization.

Unmatched Analytics and Insights
ARC's transparent reporting goes beyond surface metrics, offering deep insights into trends and root causes of incidents. This data allows you to implement proactive changes that reduce future risks and strengthen your brand.

Proven Track Record
With nearly 60 years of experience, ARC has managed countless incidents across diverse industries. Our clients trust us to protect their brands, no matter the challenge.

The Benefits of ARCs Reputation Management Solutions

Rapid Response to Incidents
Quick, effective responses minimize damage to your reputation, ensuring disruptions are contained and resolved professionally.

Customer Trust and Loyalty
By handling incidents with care and transparency, your business demonstrates accountability, strengthening relationships with your customers.

Reduced Business Impact
Preventing minor issues from escalating saves resources, reduces financial loss, and preserves operational continuity.

Brand Resilience
Our solutions ensure that your brand not only survives challenges but emerges stronger, turning incidents into opportunities for trust-building.

Long-Term Success
With ARC managing your reputation, you can focus on your core business activities, confident that potential risks are being expertly managed.

ARC Global Risk: Your Strategic Partner in Reputation Management

When it comes to protecting and enhancing your business's reputation, ARC Global Risk offers unparalleled expertise and solutions. Our proactive approach, cutting-edge technology, and commitment to excellence ensures that every incident becomes an opportunity to strengthen your brand.

No matter where you are in the world, ARC Global Risk is here to help. With our headquarters in Cherry Hill, New Jerseyjust 15 minutes outside of Philadelphiaand regional offices across Australia, Canada, England, India, Japan, and Sri Lanka, were always within reach. Contact us today and a dedicated representative will reach out to discuss how we can support your business.

Dont leave your reputation to chancepartner with ARC Global Risk and let us safeguard what matters most. With ARC by your side, your business is always prepared to respond, recover, and thrive.

04/08/2024

ARC Global Risk, Inc. Opens New Office In India Supporting Software Development Initiatives

April 8, 2024 ARC Global Risk, Inc. (ARC), an industry-leading risk and claims management company, announced that it has opened a new office in Hyderabad, India, operating under the name Webappclouds. This location will support the companys continued expansion in worldwide software development. Webappclouds, the software division of ARC Global Risk, is the leader in transforming the digital landscape through cutting-edge SaaS solutions.

03/11/2024

ARC Global Risk, Inc. Hires New Head Of Partner Experience

March 11, 2024 ARC Global Risk (ARC), an industry-leading risk and claims management company, announced that it has hired Karolina Haraldsdottir as their new Head of Partner Experience. With this new hire, ARC Global Risk continues to develop and expand its Senior Management team and prioritizing partner relationships.

02/07/2023

ARC Global Risk, Inc. announces the appointment of Ronald A. Filak as its Chief Financial Officer

ARC Global Risk, Inc., anindustry-leading provider of insurance claims management services, today announced that it has appointed Ronald A. Filak as its new Chief Financial Officer.

03/01/2021

ARC Global Risk, Inc. names Robert Milane as its new General Counsel

ARC Global Risk, Inc., an industry-leading provider of insurance claims management services, today announced that it has hired Robert Milane as its General Counsel.

01/15/2020

ARC Global Risk, Inc., opens new office in the United Kingdom to service insurance claims throughout

ARC Global Risk, Inc., an industry-leading provider of insurance claims management services, today announced that it has opened a new office in the United Kingdom.

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What Our Clients Say!

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The process took almost 90 days and there was a significant lack of response to inquires. Also the payment was a fraction of the cost for the repair.

03/06/2025
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I was pleasantly surprised how easy it was.

03/04/2025
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Quick payment, easy communication. Thank you!

03/03/2025
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It was a long process but it was resolved as I hoped.

03/03/2025
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Great communication with the claims department! Very efficient and updated me on a consistent basis. From an unfortunate situation, the claims department worked very closely with me which was so appreciated!!

03/01/2025