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About usWho We Are 

Headquartered in Cherry Hill, New Jersey, ARC Global Risk has regional offices worldwide including Australia, Canada, England, India, United Arab Emirates, and Sri Lanka.

About Us

ARC Global Risk reduces the total cost of risk to your business by utilizing Al enabled smart triage and response, a comprehensive communications management platform, claims routing with API integrations, transparent reporting and analytics, and built-in reputation monitoring and management.

With nearly 60 years of expertise in risk management, we work hand in hand with each of our clients to customize the right solution for their needs. Our 24/7 agile tech team utilizes plug and play technology to customize reporting and stakeholder notification to empower your business to always keep going. ARC’s PRYSM Incident Management Software improves operational efficiency by reducing the personnel time required to respond to all types of incidents, improving contractor communication, and streamlining the use of TPA services.

Why ARC?

At ARC Global Risk, we combine cutting-edge technology with a compassionate, client-focused approach to deliver exceptional claims management. Our seasoned adjusters ask the right questions and perform critical follow-ups, ensuring that no detail is overlooked. Through thorough preliminary investigations and advanced tools, we aim to shorten and enhance the reliability of the claim lifecycle. At every stage, ARC operates with the highest standards of professionalism, ethics, and transparency, strictly adhering to legal and privacy regulations to ensure claims are handled efficiently and securely.

What sets ARC apart from the competition is our holistic approach to risk management. Powered by PRYSM, our proprietary Incident Management Software, our experienced claims handlers provide exceptional value through prompt triage, in-depth investigations, and strategic claim management. ARC follows industry-leading practices to establish claim policies that ensure flexibility, scalability, and a human-centered approach. Our in-house technology company allows us to build and deploy custom systems faster than anyone else in the industry, delivering unmatched precision and customization.

Key Contacts
Frank Loftus
Frank Loftus

Founder | Chief Executive Officer

Dilan Desilva
Dilan Desilva

Chief Information Officer

Bennett Langman
Bennett Langman

Director Middle Mile Programs

Karolina Haraldsdottir
Karolina Haraldsdottir

Head of Partner Experience

Articles

Latest News

11/10/2025

A Strategic Imperative: Embedding compliance into AI-driven claims solutions

https://www.theclm.org/Magazine/articles/a-strategic-imperative/3346

03/31/2025

What Challenges Do Fleet Transportation Companies Face? ARC Can Help Mitigate Them

The fleet transportation industry keeps the world moving but not without facing a host of operational, regulatory, and financial challenges along the way. From managing...

03/15/2025

Protect What Matters Most: Stay Ahead of Reputation Risk with PRYSM by ARC Global Risk

In todays hyper-connected world, a companys reputation can shift in an instant. One unresolved claim, a delayed response, or a negative online review can quickly...

02/15/2025

Safeguarding Client and Company Data: How ARC Global Risk Protects Personal Information

In today's interconnected digital landscape, the protection of personal information has become paramount. At ARC Global Risk, we recognize the critical importance of safeguarding the...

01/15/2025

Unpacking ARC Global Risk's Unique Company Culture: What Sets Us Apart

At ARC Global Risk, we believe that a companys culture isnt just a reflection of its internal operationsits the backbone of how we serve our...

12/30/2024

What Industries are Vulnerable to Risk and Would Benefit from PRYSM?

In todays complex business environment, risk is a universal challenge faced by organizations across all sectors. Some industries, however, are especially vulnerable due to their...

12/15/2024

What is Claims Management and Why ARC Global Risk is Your Best Choice

When an unexpected incident disrupts your business, having an effective claims management process is crucial. Managing claims involves more than just processing paperwork; its about...

11/30/2024

Transforming Risk Management with PRYSM: The Benefits of ARC Global Risk's Exclusive Software

At ARC Global Risk, we understand that effective risk management is the cornerstone of a successful business. Thats why were proud to introduce PRYSM, our...

11/15/2024

Why ARC Global Risk Is Essential for Your Business: A Comprehensive Approach to Risk Management

Every business encounters risk, from operational disruptions to reputation-damaging incidents. But what sets resilient businesses apart is their approach to managing these risks. For over...

10/31/2024

How ARC Global Risk Protects and Strengthens Your Reputation

Your business's reputation is its most valuable asset. Every interaction with customers, clients, and community members is an opportunity to build trustor risk losing it....

04/08/2024

ARC Global Risk, Inc. Opens New Office In India Supporting Software Development Initiatives

April 8, 2024 ARC Global Risk, Inc. (ARC), an industry-leading risk and claims management company, announced that it has opened a new office in...

03/11/2024

ARC Global Risk, Inc. Hires New Head Of Partner Experience

March 11, 2024 ARC Global Risk (ARC), an industry-leading risk and claims management company, announced that it has hired Karolina Haraldsdottir as their new...

02/07/2023

ARC Global Risk, Inc. announces the appointment of Ronald A. Filak as its Chief Financial Officer

ARC Global Risk, Inc., anindustry-leading provider of insurance claims management services, today announced that it has appointed Ronald A. Filak as its new Chief Financial...

03/01/2021

ARC Global Risk, Inc. names Robert Milane as its new General Counsel

ARC Global Risk, Inc., an industry-leading provider of insurance claims management services, today announced that it has hired Robert Milane as its General Counsel.

01/15/2020

ARC Global Risk, Inc., opens new office in the United Kingdom to service insurance claims throughout

ARC Global Risk, Inc., an industry-leading provider of insurance claims management services, today announced that it has opened a new office in the United Kingdom.

reviews

What Our Clients Say!

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This was a very smooth interaction and I appreciate everything you have done

12/31/2025
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The claim amount was very close to what the landscaping company charged to repair their earlier work. Very satisfied with the people and the process.

11/18/2025
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The entire process was fast and professional.

11/14/2025
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I'm not the kind that chases issues for no reason. I would have preferred to have not seen the damage done to my property and in that have even file a claim. I figured I was in for a nightmare trying to file a claim but it wasn't terrible. I appreciate Amazon for doing the right thing. Thank you

11/05/2025