I would like to thanks Ivana who took care of my claim. She didn’t give me any problems and kept up with Communication through email though this whole process thank you once again!
Feb 26 2020
Thank you
Feb 26 2020
Christine Steele was excellent. Her communication skills are the very best.
Feb 25 2020
This turned out to be a very pleasant and easy experience. Nikki gross was delightful to talk to. Thank you for your proficient and Rapid resolution to this matter.
Feb 25 2020
The claim took longer because the email sent to me on Feb 10th went into my junk mail. Though the department should have called me when they never received a response. However, I called today and claim was submitted and approved swiftly. Thank you!
Feb 25 2020
Thank you ARC Team
Feb 24 2020
although overall pleased, I didn't think that a bidding "auction" process was the most professional way of handling the resolution. I do not know how many agents or how many claims are being handled and this may be the most efficient way to handle it, so I believe the "settlement" was fair, but the process was a bit unpersonal.