Christina Steele was prompt, professional and resolved my issue quickly and fairly.
Mar 17 2020
Thank you for your efficient response!
Mar 17 2020
Excellent in every way! This claim was handled very quickly, the adjuster was helpful and kind. Thank you.
Mar 17 2020
Thank you for your promptness and efficiency in resolving our issue to our satisfaction.
Mar 16 2020
The only problem is the check has never arrived.....today is March 16
Mar 16 2020
Extremely steamlined process, pleasant agents, efficient and helpful. All settle in a very short time to our satisfaction. Thank you!
Mar 16 2020
My claim was, initially, assigned to someone who left the company. I discovered this when I called to check on my claim (since my emails weren't being answered). The person who took my call decided, then and there, to take on my claim herself. She was fantastic! She promised me that I would hear something in a few days, which made me happy. I was pleasantly surprised when she called me back five minutes later to say my claim was approved! I am VERY IMPRESSED with customer service like that. Please make sure that whomever it was who took care of me gets this message, and GIVE HER A BIG RAISE!
Mar 16 2020
Thank you to Ivana for her prompt handling of my claim!