I appreciate their efforts. I was at first taken aback in that i had to provide the estimate. Iassumed ARC would send an adjuster. once I understood and got our local handyman to provide the repair estimate the process was fast and easy.
Apr 15 2020
Excellent customer service. Painless and efficient. Thank you!
Apr 15 2020
Excellent customer service
Apr 15 2020
It seems the only delay after the claim was filed was in my end. Pending receipt of payment, the process was smoother than expected.
Apr 15 2020
Although Christina was a little confused when she first called me about my claim because she didn't have all the details, we quickly got it all sorted out and Christina Steele was amazing from start to finish. With the confusing beginning she could have gotten upset and/or had an attitude but she was very professional and handled everything quickly and gracefully. Thank you Christina Steele! More companies should use ARC for fast and fair claim resolutions.
Apr 15 2020
Fast, through response. Great communication.