I'm not sure if my first review went through, so I'm sending it again. Tony from your Leadership Team was extremely professional in handling my claim. He promptly addressed the issue that one of your drivers tore down a tree along my driveway. He was empathetic to my situation and handled it very professionally. He sent me the claim form. I filled it out the same night and was reimbursed the following day. Tony is an asset to your organization and should be acknowledged for his exemplary customer service.
Jul 20 2022
wow! can't believe this was resolved in 2 days! thank you!
Jul 20 2022
Quick resolution.
Jul 20 2022
everything has been ok. it took a lotle longuer than expected bit i got a very good service from mrs. Barth, thank you again
Jul 20 2022
ARC did a wonderful job.
Jul 20 2022
Once reaching the claim department it was a breeze. Trying to get in contact and find the right number… now that is what sucked. I was transferred from customer service multiple times to dead end numbers
Jul 19 2022
Thank you for the prompt attentive service in resolving the damage claim. Ideally the delivery drivers will stop pulling up on my car pad and running over my landscaping along the edge when backing out. I will work to avoid having it happen again and would appreciate them doing the same. Thank you again for resolving this issue.
Jul 19 2022
Thank you for the help.