Thank you
Aug 14 2022
Pleased with Transaction
Aug 14 2022
It was very fast from the time I reported it very satisfied
Aug 13 2022
Very satisfied
Aug 12 2022
Great job by everyone. My claim was processed efficiently and I was called about the claim more quickly than I expected. What a smooth process. The only tiny areas for improvement I can think are: 1) One of the emails said "Upon settlement, a paper check by mail is a payment option for forthcoming settlements - please confirm your mailing address or an e-check - please confirm your email." - this required a couple of reads to understand - grammar could be improved. 2) Almost all of the emails are signed "ARC Team" or "ARC Claims". It would be nice if they were signed by the person actually writing the email. 3) The claim form was a little frustrating at first - I was unable to scroll. This was partly my fault - I was using an browser extension that blocks "accept our cookies popups" from https://oblador.github.io/hush/ - once I turned off this browser extension, I was able to use the form normally. It would be great if you didn't force people to accept these giant cookie/agreement popups in the first place! Still, overall, great experience.
Aug 11 2022
My claim was resolved in a timely manner and with respect and courtesy
Aug 11 2022
Handled very well.