Everything worked out as expected with no unnecessary delays.
Sep 22 2023
ARC personnel were courteous and efficient
Sep 22 2023
Very satisfied with how my claim was handled, thank you
Sep 21 2023
None
Sep 21 2023
Great service, Maria and Monika were quick to resolve my claim! Great customer service and follow up throughout.
Sep 21 2023
Thankful for the fast experience I had with the company.
Sep 21 2023
Please note: the claims process is aggressive in that they sent at least one email a day and it was overwhelming. Also, there is an issue with the email sent that closes out a claim that is not filled out promptly: the email was sent that said my claim was closed because I hadn’t yet filled it out. That email said “to reopen, reply to this email with information,” so I filled out ALL the information, spent a lot of time on it, sent the email, and it bounced back as a no-reply email. The actual claims process was quick and simple, but the above were definitely issues I encountered before BEGINNING the process.
Sep 21 2023
Prompt replies and results. Thank you.